Policy
Refund and cancellation policy
Plain terms, so you know where you stand before you pay.
What are Project Buddyy's cancellation and refund terms?
Advance payments are non-refundable once work has started. If you cancel before work starts, a partial refund may be given at our discretion after deducting processing fees. The remaining 50% is paid only after you have seen the finished work.
Booking and payment
- 50% advance to confirm the booking, remaining 50% before final delivery.
- A booking is confirmed only when the advance is received.
- Quoted prices are final for the agreed scope and include no GST or hidden charges.
Cancellation by you
| When you cancel | What happens |
|---|---|
| Before work has started | You may be eligible for a partial refund of the advance, at our discretion, after deducting processing fees. |
| After work has started | The advance is non-refundable, because time has already been spent on your project. |
| After delivery | No refund. Corrections are covered by the 7-day support period. |
Changes to scope
- Small corrections, formatting changes and bug fixes are free for 7 days after delivery.
- New modules, a different technology, a different design scheme or extra sheets are treated as additional work and quoted before we start them.
Delays
Delivery dates are agreed at booking. We are not responsible for delays caused by late inputs from the student, such as college formats, guide feedback, components or data. If we expect a delay on our side we tell you as soon as we know.
Costs paid on your behalf
Hardware components, printing, binding, courier and paid third-party services are charged at actual cost and are not refundable once purchased.
How to request a cancellation or raise a concern
Message us on WhatsApp at +91 91757 99251 or email welcome@projectbuddyy.in with your name and request reference. We respond within working hours (Monday to Saturday, 10:00 am to 8:00 pm IST).
Last updated: 2026-10-11. This policy should be read with our terms and conditions.